Request types

Different requests route through Approvals, and the review experience varies by type. For some types the reviewer can adjust the request before approving; others are review-only (approve or reject as-is).

Work session

A request for a new work session. The reviewer sees the requested duration, features, target servers, and the requester’s justification.

Adjustable before approving. In the Admin adjustments area, the reviewer can:

  • Change the requested features — add or remove features (scopes) before granting.
  • Change the target servers — add or remove servers.
  • Add recommendations — notes the assignee sees before starting the session.

Work sessions also include an AI pre-review and may show an urgency warning when the session window is about to expire. Approving sends along any adjustments you made.

Work session modification

A request to change an existing session’s servers or features. The reviewer sees the before/after changes and approves or rejects them. Review-only.

Service token

A request to issue a service token for an application. The reviewer sees the requested scopes, the risk level with a per-scope breakdown, and the reason. Review-only (approve or reject).

Token modification

A request to change a service token (for example, enabling it or changing scopes). The reviewer sees the changes. Review-only.

Username

A request to set a username that requires approval. The reviewer sees the requested identity. Review-only.

Group name

A request to set a group name that requires approval. The reviewer sees the requested name. Review-only.

Summary

TypeReviewer can adjust?Has AI pre-review
Work sessionYes — features, servers, recommendationsYes
Work session modificationNoNo
Service tokenNoNo (risk from scopes)
Token modificationNoNo
UsernameNoNo
Group nameNoNo
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